Hints, Tips and FAQs

The following pages offer lots of practical hints and tips and helpful answers to FAQs.
  • Self Checks
    To keep your car safe and performing at its best, it’s vital that you have it serviced regularly at a Ford Dealer / Authorised Repairer.
     
    However, in between services, there are a few things you can do yourself to help maintain your vehicle. Here are some simple checks to make on a regular basis.
     
    For further advise please consult your owner's manual . If you have lost your original owner's manual, you can buy a new one here.

    Tyres

    Be aware of the correct tyre pressure and check your tyres at least every two weeks using a good-quality gauge or garage air line. Look for cuts on side walls. If a tyre needs regular top-ups, it may have a slow puncture. Don’t forget to check your spare tyre as well. Make use of the tyre repair kit offered by your Ford Dealer/Authorised Repairer.

    Tool Kit

    Check your owner’s manual for information on where to find the basic tool kit. It should contain at least a jack and wheel removal tools. Familiarise yourself with the jacking points used to lift the car safely. If locking wheel nuts are fitted, make sure that the tool kit includes the key or removal tool. If your vehicle does not carry a spare tyre, check the owner’s manual to find the tyre inflation kit.

    Engine Oil

    Check the dipstick at least every two weeks and before long journeys. Have the oil and filter changed at the recommended service intervals. High oil consumption can indicate engine problems.

    Water

    Check the coolant level regularly and top up as necessary – but only when the engine is cold. Have the antifreeze concentration checked before winter. Antifreeze not only prevents the coolant from freezing, it also prevents corrosion within the cooling system and so is important all year round.

    Wipers

    Wiper blades wear down over time and smear the windscreen. Replace them at least once a year for maximum performance.

    Screen Wash

    Check and top up regularly – under legal regulations, your system must work. Use a good screen wash additive throughout summer and winter water alone won’t remove oily road grime and freezes more readily in winter.

    Windscreen

    nspect your screen regularly for stone damage and always replace a cracked or chipped screen as soon as possible. Damage may impair vision or distract your attention. Minor chips can spread and crack the glass. A lot of cracks can be repaired by your Ford Dealer/ Authorised Repairer.

    Lights

    Check all your lights once a week. Don’t forget indicators, brake and fog lights. Clean lights regularly. In bad weather, wipe them with a damp cloth when the vehicle is stationary.

    Power Steering

    Check the fluid reservoir once a month. Top up using the appropriate hydraulic fluid only, as advised in your owner's manual – available at your Ford Dealer/ Authorised Repairer.

    Bodywork

    Repair damage to bodywork as soon as possible to prevent rust setting in. Your vehicle may have extended bodywork warranty schemes,which require an annual dealer inspection. Check that the previous owner has kept records up to date.

     

  • Service FAQs

    How often should I get my car serviced?

    The owner’s manual contains information on the service intervals for your vehicle. There’s also a table of service intervals at the link below.

     

    Why should I get my car serviced at a Ford Dealer/ Authorised Repairer?

    Like any vehicle, your Ford needs regular servicing to keep it in the best condition and to maintain its value. Only a Ford Dealer/ Authorised Repairer has Ford trained technicians, Ford-specific tools and the latest computerised diagnostic equipment specifically for your Ford.

    What’s the benefit of using Ford Original Parts?

    Your Ford starts its life with all Ford Original Parts, designed and engineered to fit and perform perfectly and safely together. But replacing one Ford Original Part with one which fails to match all relevant criteria may fundamentally change the protection performance of the vehicle. Ford Original Parts mean a minimum of fitting time for the technicians and meet our stringent quality and safety standards, which will maximise your car’s performance and its value.
    Read more...

    Where can I get my car serviced?

    Your local Ford Dealer/ Authorised Repairer will be happy to help you with any other servicing questions you may have and to book your car in for a service. Use the link below to locate your nearest Ford Dealer/ Authorised Repairer. Locate your nearest Ford Dealer/ Authorised Repairer here.

     

  • Repair FAQs

    What are S.M.A.R.T. Repairs?

    Ford S.M.A.R.T. repairs (Small and Medium Area Repair Techniques) are advanced methods of repairing minor damage, saving you the cost of replacing the whole part. They're available at most Ford Dealers/ Authorised Repairers and are fast (often while you wait), high quality and so reasonably priced you probably won’t need to claim on your insurance.

    Why Ford Insure?

    We at Ford believe the best way to stay safe is to take care. But if something does happen, we've designed Ford Insure exclusively for Ford owners. It provides attractive services and premiums and the peace of mind that help is on its way.
     
    • Quick and hassle-free claim administration
    • Professional repair with Ford Original Parts guarantee
    • New replacement vehicle if a bought-new vehicle is written off in the first twelve months
    • Glass repair at no cost (100% covered by most insurers)
    • 24-hour emergency assistance following an accident
    • Inclusion of a third-party insurance for rental cars in foreign countries
    • Full casco (comprehensive) option
     
    Talk to your Ford Dealer/ Authorised Repairer about how you can benefit from Ford Insure and about getting an individual insurance quote.

     

  • Accessories FAQs
    Where can I buy Ford Accessories?
    Our range of attractive accessories is available at Ford Dealers across the country. Your local dealer will be happy to tell you about the accessories available for your model. Find your nearest local Ford Dealer/Authorised Repairer.

    Why should I buy Ford Accessories?
    Our accessories are high-quality products exclusively manufactured and designed to fit your lifestyle perfectly as well as make your Ford look and feel even better. All our products are tested to the highest safety standards for ultimate protection.

    What’s the difference between 7 and 13 pin electrical connectors for a tow bar?
    The 7 pin solution contains all the necessary connectors to safely operate the obligatory lighting system on your trailer. The 13 pin harness provides additional connections for powering facilities and special equipment on your caravan such as fridge, cabin lighting, leisure battery charging and reversing lamps. Ford electrical kits are built to the highest safety standards to prevent any failures to your vehicle´s electrical system and ensure the safe operation of any additional features.

    Why are Ford supplier branded products recommended?
    We only use carefully selected suppliers with the experience and expertise to guarantee premium quality products (e.g. Thule, Garmin and Britax/Römer).

    Why should I buy alloy wheels for my Ford?
    Our alloy wheels are four extra touches of style for your Ford. Sleek, purposeful or elegant, the choice is yours. You can choose from the finest materials and a range of styles – machined, silver, grey or chromed. But they don't just look great – like all our accessories, they've been manufactured to the highest standards.

    What does “City Crash tested” mean?
    The City Crash test is a method of testing that a product complies with ISO 11154 and DIN 75302 standards. The test simulates a full frontal car crash at a speed of at least 16 km/h. This subjects the product to extreme forces, around 8G. To pass the test, the product musn’t come loose from the roof rack or the car to which it is attached.

     

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